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  1. •    Andrea Facchini

  2. •    Nana-Efua Otoo

  3. •    Caroline Päkel

  4. •    Uwe Napiersky

    > Karen Topp



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Faccchini Consulting

Karen Topp

Performance Management, Management Information and Reporting Specialist

Key Facts


Global reach and experience: Europe - North America -  Asia


Languages: English - French


Skills & Expertise: enterprise performance management, operational performance management, management information,  executive reporting,  business insight, analytics, balanced scorecards,  key performance indicators,  programme management.


Qualifications: MA Philosophy, Post Graduate modules Mathematics & Computing Science, PRINCE2 Practitioner, Certified Agile Product Owner.


Systems used:  Genesys Interactive Insights, Front Range, SAP Business Objects,  Genesys CC Pulse, Omniture.


Karen specialises in the alignment of metrics, executive reporting and management information to business strategy. 

She has a wealth of experience in multi-channel operational settings, ensuring that company goals translate to team objectives and that the data generated by businesses gets transformed into actionable insights that support effective decision making.

Over the past ten years Karen drove and delivered management information systems and business insights internationally and across industries,  in companies such as the Reed Elsevier Group,  American Express,  British Gas and Marks & Spencer.

Karen Topp
Facchini Consulting Team
Facchini Consulitng